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Techsmith dotcom
Techsmith dotcom







techsmith dotcom

We were forced to rethink our business models, focus on the basics, and do it with limited resources. I am among many who have led businesses through the pandemic and are here to say that our businesses were stronger for it. My experience has spanned corporate, small business, entrepreneurial, non-profit and National Governing Body (NGB) environments. Recently, I managed the domestic operations for USRowing, a 75,000 member national organization, stepping in twice as CEO during challenging times for the organization.

techsmith dotcom

After getting an MBA, I moved from the technical and operations side of business to the commercial, which eventually led to partnering with the US Small Business Administration for a 10-city nationwide conference tour for female entrepreneurs.Īfter that I took on the role of entrepreneur, heading up a web design and internet marketing firm and co-founding two junior rowing clubs. I started my career as a corporate industrial engineer working on process improvement for manufacturing facilities. The overall process is driven by metrics to solve problems, improve performance and achieve goals, utilizing a number of tools including OKRs and KPIs. My passion is leveraging technology to help individuals and businesses thrive by focusing on what is important, aligning resources to optimize performance, then measuring what matters, making course corrections, as needed. Hi, I’m Susan Smith, and I’m the driving force behind Wired For Work.









Techsmith dotcom